Call (978)488-8030 Today!
Call (978)488-8030 Today!
Enhanced Plumbing and Heating
Effective Date: 10/22/202
Enhanced Plumbing and Heating (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you contact us, schedule service, or use our website www.enhancedpnh.com.
Information We Collect
We may collect the following information:
How We Use Your Information
We use the information to:
Text Messaging Policy
Service Texts (Transactional)
By providing your phone number, you consent to receive service-related text messages from Enhanced Plumbing and Heating. These may include appointment reminders, scheduling updates, address confirmations, and technician arrival notifications. These messages are necessary to complete your requested services and are not promotional. Message frequency varies. Message and data rates may apply.
Promotional Texts (Marketing)
With your express consent, Enhanced Plumbing and Heating may also send promotional text messages, including seasonal reminders, service discounts, and special offers.
Data Sharing
We may share information with:
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.
Your Rights
You may request:
Requests can be made by contacting info@enhancedpnh.com or (978)488-8030
Updates to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above indicates the most recent version. Updated versions will be posted on our website.
Contact Us
Enhanced Plumbing and Heating
Pepperell, Massachusetts – Merrimack Valley
Phone: (978)488-8030
Email: info@enhancedpnh.com
Website: www.enhancedpnh.com
Enhanced Plumbing and Heating
Effective Date: 10/22/2025
These Terms of Service (“Terms”) govern the use of services provided by Enhanced Plumbing and Heating (“we,” “our,” or “us”). By contacting us, scheduling a service, or using our website www.enhancedpnh.com, you agree to these Terms.
1. Services Provided
Enhanced Plumbing and Heating offers plumbing and heating installation, repair, and maintenance services to residential customers in the Merrimack Valley region. Service availability may vary by location and scheduling demand.
2. Customer Responsibilities
You agree to:
Failure to meet these obligations may result in service delays, additional charges, or cancellation.
3. Communication and Consent
By providing your phone number or email address, you consent to receive communications from Enhanced Plumbing and Heating regarding your service requests, including confirmations, updates, invoices, and follow-ups.
Service Texts (Transactional)
Service-related texts may include appointment reminders, scheduling updates, address confirmations, and technician arrival notifications. These are necessary to complete your service and are not promotional. Message frequency varies. Message and data rates may apply.
Promotional Texts (Marketing)
With your explicit consent, you may receive promotional messages about offers, seasonal services, or maintenance reminders. Consent to promotional texts is not required to receive services.
4. Payments and Billing
Payment is due at the time of service completion unless otherwise agreed in writing. We accept major payment methods including credit/debit cards, checks, and approved digital payments.
Unpaid balances may incur late fees or collection costs.
5. Warranties
All installations and repairs performed by Enhanced Plumbing and Heating include applicable manufacturer warranties and workmanship guarantees as stated on your invoice. Failure to follow maintenance requirements, such as annual flushing for water heaters, may void warranties.
6. Liability
We take all reasonable care in performing our services. However, Enhanced Plumbing and Heating is not liable for indirect, incidental, or consequential damages, including property damage resulting from pre-existing conditions, equipment failure, or misuse beyond our control.
7. Cancellations and Rescheduling
If you need to cancel or reschedule a service, please notify us at least 24 hours in advance. Missed appointments or cancellations made less than 24 hours before the scheduled time may incur a service fee.
8. Website Use
All content on www.enhancedpnh.com, including text, logos, and images, is the property of Enhanced Plumbing and Heating and may not be copied or reproduced without permission.
9. Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes shall be resolved in the courts located in Middlesex County, Massachusetts.
10. Updates to These Terms
We may revise these Terms periodically. The updated version will be posted on our website with the effective date. Continued use of our services constitutes acceptance of any changes.
Contact Us
Enhanced Plumbing and Heating
Pepperell, Massachusetts – Merrimack Valley
Phone: (978)488-8030
Email: info@enhancedpnh.com
Website: www.enhancedpnh.com
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